Successful Digital Transformation Project
17th - 18th June 2026
Dusit Thani Hotel, Dubai U.A.E.
Meet Our Trainer
Carolyn Shepherd
Carolyn Shepherd is an AI workforce transformation expert, keynote speaker, and author, helping leaders deliver human centred AI adoption with confidence. A former barrister turned senior HR leader, she combines legal judgment, workforce strategy, and practical technology expertise to drive inclusive and sustainable change. Recognised in the UK AI 100 Leaders and ranked #12 on HR Magazine’s Most Influential Thinkers, Carolyn is the creator of Schema Shift Analytics and the patent pending SYMBA framework for ethical AI adoption and intelligent job design. She is the author of The ChatGPT Advantage, a LinkedIn Learning AI tutor with 16,000+ learners, and delivers AI and Microsoft Copilot leadership training for organisations including LinkedIn, Maximus, Frontier Economics, and government departments.
Learning Outcomes Key Topic
- Understand why successful digital transformation depends on human led adoption, not just technology deployment.
- Engage and empower stakeholders at every stage to ensure adoption and ROI.
- Apply change management techniques to overcome resistance and build a culture of digital confidence.
- Create validated transformation charters, stakeholder maps, value cases & KPIs, risk mitigation plans, and agile delivery roadmaps.
- Align leadership and build coalitions for change across HR, IT, and business functions.
- Design and execute a first 90 days cadence to sustain engagement and momentum.
- Integrate practical frameworks and tools for ongoing feedback, digital champions, and learning loops.
- Earn a recognized certification demonstrating your expertise in human led digital transformation.
Reason To Attend This Training
- Drive Real Adoption & ROI – Learn proven methods to avoid the “illusion of adoption” and ensure behavior change sticks beyond technology rollout.
- Unlock Team Potential – Discover how to assess readiness, build trust, and empower teams for transformation success.
- Mitigate Risks & Resistance – Gain tools for identifying cultural and organisational barriers, and strategies to overcome them.
- Deliver Lasting Value – Leave with a practical toolkit and roadmap, ready to execute with your people on Monday.
- Learn from Industry Experts & Live Initiatives – Engage with real world case studies, peer feedback, and practical exercises tailored for Dubai’s unique context.
- Earn Certification – Demonstrate your human centric transformation skills to employers and stakeholders.
Course Details
Session 1: Strategic Framing — Connecting Business Outcomes to People’s Experience
- - Establishing the link between transformation goals and employee experience
- - Identifying barriers to adoption and drivers of engagement
Session 2: Stakeholders, Governance and Operating Model Building Coalitions for Change
- - Stakeholder mapping and engagement strategies
- - Aligning leadership across HR, IT, and business functions
Session 3: Transformation Charter & Value Case
- - Developing validated charters and value cases
- - Defining KPIs and success metrics
Workshop & Group Activity
- - Live initiative mapping and peer feedback
Session 1: Risk Mitigation & Agile Roadmapping— Aligning Teams for Action
- - Creating risk mitigation plans
- - Building agile delivery roadmaps
Session 2: Change Enablement & Communication Driving Human Adoption
- - Applying change management techniques to build digital confidence
- - Communication frameworks for sustaining engagement
Session 3: Operating the First 90 Days Sustaining Engagement and Momentum
- - Designing first 90 days execution cadence
- - Establishing feedback loops and digital champions
Workshop & Case Study
- - Applying the human led transformation toolkit to a real world Dubai scenario
Course Fee
- Main Office: 105 Shannon Rd, St. Augustine, FL 32095, USA
- Branch Office: Office # 209, 2nd floor, Noor Trade Center, Gulshan Iqbal Block 13 - A, Karachi, Pakistan
- +92-301-2938376
- training@indulead.com